Core supports
Assistance with Daily Living
Practical, respectful help with the everyday things — personal care, meals, medication prompts and getting the day moving the way you want it to.
Introduction
What this support actually looks like
Assistance with daily living covers the parts of the day that have to happen: getting up, getting washed and dressed, eating well, taking medication and getting out the door on time. How much support you want is entirely your call, and it can change from day to day.
Our workers are trained in personal care and manual handling, but the thing participants mention most often is far simpler — the same person turns up, they know your routine, and they do not rush you.
Who this may suit
- You need a hand with personal care in the morning or evening
- Meal preparation has become difficult or unsafe
- You want medication prompts without someone taking over
- You are moving into your own place and building a routine
- A family carer needs regular, reliable backup
What is included
What support can include
Support is built from these elements in whatever combination suits you. Nothing here is compulsory.
Personal care
Showering, dressing, grooming, continence support and transfers, delivered with dignity and privacy.
Meal support
Planning, shopping, cooking together or preparing ahead — including cultural and dietary needs.
Medication prompts
Reminders and supervision in line with your plan and your GP's instructions.
Around the home
Laundry, tidying, changing linen and keeping the space safe to move through.
Morning and evening routines
Early starts, late finishes and overnight support where it is funded.
Communication support
Help with appointments, phone calls and correspondence when you want it.
In practice
Example activities
Real examples of how participants use this support week to week.
- A 6.30am shower and breakfast so you make the 7.40 train to work
- Cooking a week of meals together on a Sunday afternoon
- Support to get ready before a family event, without feeling hurried
- An evening routine that finishes with the kitchen clean and the alarm set
How it works
From first call to first shift
The same four steps for every service, so you always know where things are up to.
Get in touch
Call us or send the request form. We will ask what you need and check we can deliver it.
Meet and plan
A home visit to talk through routines, preferences and worker matching.
Agree the detail
A written service agreement with days, hours, rates and who your contact is.
Start and review
Support begins, with check-ins at two and six weeks to adjust anything.
Benefits
Why participants stay with us
Consistent workers
A small, regular team rather than whoever is free that day.
Your routine, not ours
Support is rostered around your day, including early and late.
Trained in personal care
Manual handling, infection control and continence training as standard.
Privacy respected
Support happens the way you prefer, with your boundaries recorded in writing.
Questions
About daily living
That is what we aim for. Most participants have a core team of two or three workers so there is always cover for leave, but you will see the same faces. If a match is not working, tell your coordinator and we will change it.
Yes. We support participants who need two-person transfers, hoist assistance, continence support and complex bowel care. Complex supports are delivered under a plan written with your health professionals.
Yes. Some participants have a fixed roster, others vary it around work, study or how they are feeling. We ask for as much notice as you can give, and we do not penalise you for reasonable changes.
Related supports
Often used alongside this
Ready to talk about your support?
Tell us a little about what you need and we will call you back within one business day. No obligation, no pressure, and nothing locked in until you are ready.