Core supports
In-Home Support
Practical help around the house — cleaning, laundry, gardening, shopping and the maintenance tasks that keep a home comfortable and safe.
Introduction
What this support actually looks like
In-home support keeps your household running when some tasks have become difficult, unsafe or simply take more energy than they are worth. It sits alongside personal care rather than replacing it.
We do the work with you wherever you want to be involved, and independently when you would rather spend your energy elsewhere. Either way, it is your home and your standards.
Who this may suit
- Household tasks have become physically difficult
- You live alone and want the place kept on top of
- Energy is limited and you would rather spend it elsewhere
- A family member currently does it all and needs relief
- You want the house safe to move around in
What is included
What support can include
Support is built from these elements in whatever combination suits you. Nothing here is compulsory.
Cleaning
Regular or deep cleans, including bathrooms and kitchens.
Laundry and linen
Washing, drying, ironing and changing beds.
Yard and garden
Mowing, weeding and keeping paths clear and safe.
Shopping
With you or on your behalf, to your list.
Home safety checks
Trip hazards, smoke alarms and clear access.
Everyday admin
Mail, appointments and keeping paperwork in order.
In practice
Example activities
Real examples of how participants use this support week to week.
- A fortnightly clean that keeps the bathroom and kitchen on top of
- Shopping done together so you still choose what comes home
- Lawns and paths kept clear so the front entry stays safe
- A seasonal tidy before family come to visit
How it works
From first call to first shift
The same four steps for every service, so you always know where things are up to.
Get in touch
Call us or send the request form. We will ask what you need and check we can deliver it.
Meet and plan
A home visit to talk through routines, preferences and worker matching.
Agree the detail
A written service agreement with days, hours, rates and who your contact is.
Start and review
Support begins, with check-ins at two and six weeks to adjust anything.
Benefits
Why participants stay with us
Your standards, not ours
We work to how you like things done.
Same worker each visit
Someone who knows where things live.
Flexible frequency
Weekly, fortnightly or one-off as you need.
Safety included
Hazards flagged and fixed where we can.
Questions
About in-home support
Yes — different providers use different names for it. Under the NDIS it usually sits within core supports as assistance with daily life. We will confirm which part of your plan it draws from.
Basic yard maintenance such as mowing, weeding and keeping paths clear, yes. Anything requiring a licensed trade or working at height needs a qualified contractor, and we will help you arrange one.
Plenty of participants prefer that. We agree access arrangements in writing beforehand, and your worker leaves a short note of what was done each visit.
Related supports
Often used alongside this
Ready to talk about your support?
Tell us a little about what you need and we will call you back within one business day. No obligation, no pressure, and nothing locked in until you are ready.